SHIPPING:
All shipping costs are indicated in euros and 21% tax included. The shipping costs are charged to the customer and are free for amounts over 100 €.
Send an order as a gift:
There is the possibility of send an order as a gift with the option to add a personal note. This service is free and valid in any of the carriers without affecting their deadlines. This service will appear in the #4 section (Shipping) of the order process in the Shopping cart.
>> Spain (national territory), Balearic Islands, Canary Islands and Andorra:
4,90 € for packages of up to 500 gr. // 8,20 € for packages of 500 gr. to 1 kg. // 8,65 € for packages of 1 kg. to 2 kg. // 17,35 € for packages of 2 kg. to 3 kg.
>> Europe:
9,70 € for packages of up to 500 gr. // 17,20 € for packages of 500 gr. to 1 kg. // 25,10 € for packages from 1 kg. to 2 kg. // 37,40 € for packages of 2 kg. to 3 kg.
>> Rest of the world:
13,35 € for packages of up to 500 gr. // 24,45 € for packages of 500 gr. to 1 kg. // 29,80 € for packages from 1 kg. to 2 kg. // 35,15 € for packages of 2 kg. to 3 kg.
DELIVERY TIME:
The order begins to be managed once NAKART ILUSTRACIONES reports to the customer by e-mail the payment viewed. After the moment of payment, it is not possible to cancel the order.
The delivery is made to the postal address that the customer has supplied. In case of confusion or little concreteness in the postal address provided, NAKART ILUSTRACIONES will contact the customer to corroborate this information and avoid possible incidents.
If an order whose content contains different products (for example, a T-shirt and a Mug), the delivery time of the order will be subject to the product whose estimated longer time (in this case, the T-shirt).
NAKART ILUSTRACIONES is not responsible for possible delays due to force majeure causes, such as customs, border protections, adverse weather conditions and the current COVID-19 pandemic situation.
Our estimated delivery times includes the production, preparation and certified shipping times:
>> High Quality print posters · Vintage Tote Bags · Mugs:
· Spain (national territory), Balearic Islands and Canary Islands:
6 business days.
· Andorra:
8 business days.
· Europe:
14 business days.
· Rest of the world:
18 business days.
>> T-shirts:
· Spain (national territory), Balearic Islands and Canary Islands:
12 business days.
· Andorra:
14 business days.
· Europe:
18 business days.
· Rest of the world:
24 business days.
>> Special dates 2023:
The following days are considered as holidays:
> Holidays in Spain (national territory), Balearic Islands and Canary Islands.
> International holidays.
> Holidays specific to the Comunidad Valenciana.
> Holidays specific to the Valencia city.
> Days off and holiday periods.
>> Incidents at the time of delivery:
The customer is absent at the time of delivery of his order:
The carrier will notify the customer that his order is available for to be picked up at the post office closest to his home. If from then and during the course of the first days, the customer has not come to pick up his order to said post office, NAKART ILUSTRACIONES will contact him to notify him again.
If the order has not been picked up at the post office by the customer within a period of 14 days (this period may vary depending on the country of delivery), the carrier will return it to the recipient. The customer will have the opportunity to request to NAKART ILUSTRACIONES the resend of his order to the same delivery address, again paying the same shipping costs.
The delivery address of the customer is incorrect or does not exist:
NAKART ILUSTRACIONES or the carrier will contact the customer to clarify the incident and correctly deliver the order. In case of not being able to contact the customer to resolve the incident, the carrier will proceed to return the order to the recipient. The customer will have the opportunity to request to NAKART ILUSTRACIONES the resend of his order to the corrected delivery address, again paying the same shipping costs.